When you are deciding who to buy a luxury item from it's good to know how other people have rated us from past experiences with us. So we thought it might be useful to select the most recent Alward Luxury Watches reviews and share them here. With a quick google you may be able to see reviews that are even more recent.
All the reviews marked with an * signify those that have been pulled from a third party website where all sales are independently verified and linked to customers that have made a verified purchase from us. We have also included some of our google reviews.
We're proud to say that on the third party site we have a 100% record when in comes to customer satisfaction. This is no easy undertaking with over 100 sales of this channel.
If you are tight for time we've pulled out the main themes of ther review for you here and the reviews in full are below:
Fantastic service, communication and overall experience! Sinead & Sharna were both lovely to deal with. Brilliant service!
Thank you Sinead absolutely fantastic customer service. So helpful with a wealth of knowledge about the product.
What a pleasure dealing with these ladies! They knew exactly what I was looking for and I am delighted with my purchase.
It was an absolute pleasure dealing with Sharna and Sinead on my recent purchase from Alward. I was delighted with the warm, personal and professional service they both provided. They made the process effortless and I would highly recommend Alward.
Unbelievable Service, I contacted Sharna about a watch I was interested in she was so helpful, polite & knowledgeable! I’m really happy with this purchase & service from the whole team at Alward watches I think they’ve have gained a life time customer 10/10 from me Thankyou guys!
Excellent processing within 2 days
It is the best service I have with a watch store: my watch is beautiful and all the parts are original. I recommend the entire Alward Luxury watches team, and more particularly Sinead, who were always very available and attentive to order, and who then followed very regularly (day to day) the delivery of my watch: you can buy with confidence, the service is 5 stars !!
Nice contact and happy with the good service.
Perfect ! Great seller.
Very nice purchase experience
I received a wonderful service from the ladies at Alward Luxury Watches. Friendly and Professional. Fast and well priced. What more could you want. My Rolex is beautiful - better than I expected. I will look forward to buying from them again.
Very fast delivery, ordered on one day and paid for by credit card, the next day the watch was already delivered from Ireland with DHL Express. Absolutely great !!!
An absolute pleasure to deal with, prompt professional service, excellent communication, swift transactions. And with Sinade at the helm you can’t go wrong. Would highly recommend whether it’s buying or selling.
AI would 100% recommend Alward luxury watches. I was selling personally not as a dealer. The process was very smooth, I was given a good price and Shauna was very professional and friendly. I would recommend for buying or selling luxury watches.
Wouldn't hesitate to recommend Alward Luxury Watches. They offer really impeccable service, it was Shuana I dealt with. I bought a pre-owned Rolex DateJust, it was priced very well and has been running beautifully.
Very satisfied with this purchase, the watch is amazing and looks as a new watch. Thank you very much for excellent customer service.
Very accommodating and efficient process. Lovely people with impeccable customer service
Great company with perfect service!
My experience with Alward Luxury Watches couldn't be better. Since this is my first Rolex and first purchase through Chrono24, I had lots of questions. Sinead and Sharna were very helpful through the entire proces. They answered my questions and requests for more additional pictures. When the watch arrived it was a bit too small, but Sinead managed to source a couple of links for me. Now it fits perfectly and I'm very pleased with my purchase. Would definitely recommend. Thanks again Sinead for your help!
Excellent watch, impeccable condition. Great overall accuracy and service. The team continuously and proactively monitored the delivery process including the custom progress.
Great service and communication. A very pleased customer.
Would buy from dealer again!
The entire process went perfectly (communication, shipping, goods) - My questions were answered in the shortest possible time. - The shipment was made quickly - The watch you bought is absolutely as described. I would buy from Alward Luxury Watches again. (Please note this review was translated from German using Google Translate.)
The Best seller on crono24, I Will use Them again any time
10+ Thank you very much for advising me in the purchase of the watch and reassured in the negotiation, perfect watch as described. My first purchase on Chrono24 I had many doubts and concerns but I was reassured, perfect transition and I hope to do other business with you. Thank you(Please note this review was translated from German using Google Translate.)
A pleasure doing business with Alward Luxury watches! I can highly recommend them. Great service.
Good communication Fast seller & fast shipping Bravo!!
Great dealer. Happy to accommodate me during unusual circumstances. Watch was exactly as described and priced very well. Hope to do business again.
I experienced through careful and relevant contact with the seller. There were quick answers to questions and special attention to deviations in terms of demand and supply.(Translated using google Translate)
Thank you Sinead ( and Team )! I am very happy about my watch; it looks exactly like in the pictures and your service was top*****! The shipping was unbelievably fast and it was super easy to communicate with you! *****highly recommended!
Recently bought a Rolex with Alward, sinead is so easy to talk to and an absolute pleasure to deal with, I had a few options to choose from and she took the time to talk through them all with me and help me make a choice on what would be the best one for me I’ve been looking for a descent Rolex a while and just came across Alward online, I have to say I was a bit hesitant at first in the way they operate but was soon reassured and would recommend them 100%. My watch is in mint condition and at the best price I came across. Will definitely be back in future.
I bought a Datejust which arrived one day after payment. The watch was in the same great condition like on the pictures. The communication with the seller was really good. Quick respond, really friendly and helpful. I would recommend this seller!
Very good and very fast and pleasant and attentive(This was translated using Google Translate)
I had the pleasure of purchasing an IWC perpetual calendar wrist watch from Alward. Although it was over the internet, the service provided by both Sharna and Sinead was excellent. I wouldn’t hesitate to recommend the establishment and will definitely revisit the store again.
Very good Communication, very kind seller! And an amazing watch :) I can only give Sinead my best recommondations.
Very friendly and courteous - everything was perfect!!! Thank you very much!!
Bought a 36mm Rolex date-just. The watch was in better condition then i expected and cheaper then other shops. sharna was really helpful and definitely recommend them 10/10
It was really nice and easy to communicate with Alward Luxury. They were really friedly and a quick reply! Watch was just like they told, with one year warranty. Can warmly recommend!
I was particularly pleased with a personal handwritten note attached to the business papers(Translated usig Google translate)
have done business with Alward Luxury Watches on a number of occasions and both Sharna and Sinead were extremely helpful, genuine and accommodating throughout the purchasing process. I would highly recommend them and will most certainly be dealing with Alward again in the future. A+++
Sinead at Alward watches was amazing to deal with. So professional sourcing a watch that I could not find anywhere! She was super knowledgeable about the watch and its features. Delivering the watch on time and under my budget! Can not recommend Alward Watch’s more highly and looking forward to working with Sinead again!
Extremely friendly and professional service, probably the best online shopping experience! Thanks for the nice correspondence to Sinead and Sharna, the watch is even more beautiful than I could imagine! Will buy from them again!